Closed
Bank of America Credit Card AutoPay Settlement
Payments were automatic, no claim form was ever required. The court granted final approval on November 17, 2021, and pro rata checks were mailed around January 2022.
Case record
- Case
- Jette v. Bank of America, N.A.
- Case no.
- 2:20-cv-06791-SDW-LDW
- Court
- U.S. District Court for the District of New Jersey
- Defendant
- Bank of America, N.A.
- Administrator
- Epiq Class Action & Claims Solutions
- Settlement fund
- $5.95 million
The case
What this settlement was about
This class action alleged that Bank of America did not adequately disclose that the "Amount Due" payment option in its eBill AutoPay service for credit cards paid only the minimum amount due, not the full statement balance. Customers who picked "Amount Due" intending to pay their balance in full instead carried balances and were charged interest.
The suit claimed violations of the New Jersey Consumer Fraud Act, breach of the credit card agreements and the covenant of good faith and fair dealing, and unjust enrichment. Bank of America denied all wrongdoing but agreed to a $5.95 million settlement covering roughly 100,000 cardholders identified from the bank's own records.
No claim form was required: each class member's pro rata share was calculated from the interest they actually paid between when their "Amount Due" selection took effect and when they switched to "Account Balance." The entire net fund had to be exhausted, nothing reverted to the bank, and residual funds went to the Center for Responsible Lending.
The class
Who was covered
All persons in the United States who had a Bank of America credit card, enrolled it in eBill AutoPay, selected the "Amount Due" option between June 4, 2014 and March 7, 2021, and by May 21, 2021 had switched to "Account Balance" after being assessed interest, roughly 100,000 consumers.
- What class members could receiveAn automatic pro rata check based on the total interest each class member paid after selecting the "Amount Due" option, relative to all class members. No claim form was required.
- Proof requirementMost class members could file without proof of purchase.
Docket timeline
How the settlement unfolded
- June 2014 – March 2021Class period
Cardholders who selected the "Amount Due" autopay option during this period were covered.
- June 2020Class action filed
Plaintiff Jette sued Bank of America in the District of New Jersey.
- September 11, 2021Exclusion and objection deadline
Class members who wanted out had to opt out by this date; no claim form was needed to be paid.
- November 17, 2021Final approval
The final order and judgment were entered the same day as the fairness hearing.
- Around January 2022Checks mailed
Checks went out within roughly 60 days of the final judgment; residual funds went to the Center for Responsible Lending.
Questions people still ask
Frequently asked questions
Did I need to file a claim in the Bank of America autopay settlement?
No. The class was identified from Bank of America's own records, and checks were mailed automatically to everyone who did not opt out.
How much did the autopay settlement pay?
Payouts varied per person: each class member received a pro rata share of the $5.95 million fund based on how much interest they were actually charged after their "Amount Due" selection took effect.
What was misleading about the 'Amount Due' option?
The lawsuit alleged Bank of America did not adequately disclose that "Amount Due" paid only the minimum payment, not the statement balance, so customers who thought they were paying in full carried balances and were charged interest.
What happened to uncashed checks?
The entire net fund had to be exhausted. Nothing reverted to Bank of America, residual funds, including uncashed checks, were designated for donation to the Center for Responsible Lending.
Is creditcardautopaysettlement.com still the official settlement site?
No. The official settlement website was retired after distribution wound down and the domain lapsed. This page preserves the settlement's record; the administrator was Epiq.
Sources for this record
Official site creditcardautopaysettlement.com has been retired. Record preserved by TapClaim.
