Support

How can we help?

Choose a topic below to reach the right place. For claim decisions or payments, contact the official settlement administrator.

Last updated July 25, 2026

TapClaim app or website

For a product issue, include your device platform, app version if visible, the page or feature involved, and the steps that produced the problem. Do not send claim IDs, payment details, or other sensitive claim documents. Email info@ever-code.net.

Subscription and billing

Apple and Google process in-app subscriptions. Manage or cancel a subscription through the store account used to purchase it.

A filed claim or expected payment

Contact the official settlement administrator shown in the source materials. TapClaim does not review claims, approve eligibility, or send settlement payments.

Incorrect settlement information

Follow our corrections process and provide the public TapClaim URL plus a controlling source. We will review the catalog record.