Closed
Travelex Travel Plan Settlement
Payments were automatic, no claim form was ever required. The court granted final approval on September 22, 2021, and checks and electronic payments went out after that.
Case record
- Case
- Anderson v. Travelex Insurance Services, Inc. and Transamerica Casualty Insurance Company
- Case no.
- 8:18-cv-00362-JMG-SMB
- Court
- U.S. District Court for the District of Nebraska
- Defendant
- Travelex Insurance Services, Inc. and Transamerica Casualty Insurance Company
- Administrator
- Angeion Group
- Settlement fund
- $3,237,500
The case
What this settlement was about
This class action alleged that Travelex and Transamerica kept the entire premium on single-trip travel protection plans even when a covered trip was cancelled before departure. Because a cancelled trip never used the post-departure benefits, trip interruption, baggage delay, and similar coverage, the suit claimed customers were owed a partial refund of the premium attributable to those unused benefits.
The claims were brought for unjust enrichment and under the Nebraska Consumer Protection Act. The defendants denied all liability but agreed to a $3,237,500 settlement covering about 105,294 people identified from their own records.
No claim form was required: all located class members were paid automatically, with a guaranteed minimum of $5. Class members could elect to be paid by Venmo or PayPal instead of a paper check, a relatively novel option for a 2021 settlement. The settlement expressly did not cover COVID-19 cancellations, since it was limited to plans purchased between 2014 and 2017.
The class
Who was covered
All persons in the United States identified by the defendants as insured under a single-trip travel protection plan purchased between January 1, 2014 and December 31, 2017, for whom a trip cancellation claim was initiated and who did not receive any premium refund, approximately 105,294 people.
- What class members could receiveAn automatic payment equal to a percentage of the travel insurance premium paid, with a guaranteed minimum of $5. Paid by check by default, or by Venmo or PayPal on request.
- Proof requirementMost class members could file without proof of purchase.
Docket timeline
How the settlement unfolded
- July 2018Class action filed
Michelle Anderson sued Travelex and Transamerica in the District of Nebraska.
- 2014–2017Class period
Single-trip travel protection plans purchased between January 1, 2014 and December 31, 2017 were covered.
- September 14, 2021Exclusion and objection deadline
Class members who wanted out had to opt out by this date; no claim form was needed to be paid.
- September 22, 2021Final approval
The court approved the settlement and terminated the case the same day.
- Late 2021 onwardPayments distributed
Checks and electronic payments were issued automatically; the site kept payment-election and address-update tools live into 2024 for reissues.
Questions people still ask
Frequently asked questions
Did I need to file a claim in the Travelex settlement?
No. All located class members were paid automatically from the defendants' own records, with a guaranteed minimum of $5. The website only offered optional tools to choose electronic payment or update an address.
How much did the travel plan settlement pay?
Each class member automatically received a percentage of the premium they paid for their travel protection plan, with a $5 minimum. The total fund was $3,237,500 for about 105,294 people.
Did this settlement cover COVID-19 trip cancellations?
No. The settlement covered only single-trip travel protection plans purchased between January 1, 2014 and December 31, 2017, before the pandemic. COVID-era cancellations were expressly outside its scope.
What was the lawsuit's core claim?
That when a trip was cancelled before departure, the post-departure benefits in the plan, trip interruption, baggage delay, and similar coverage, were never at risk, so part of the premium for those benefits should have been refunded.
Is travelplansettlement.com still active?
No. The official settlement website was retired after distribution wound down and the domain lapsed. This page preserves the settlement's record; the administrator was Angeion Group.
Sources for this record
Official site travelplansettlement.com has been retired. Record preserved by TapClaim.
