Adobe Inc.
Adobe Subscribers Hit With Cancel Fees May Recover Up to $500 or More
If Adobe charged you a surprise early termination fee or made canceling your subscription a nightmare, you may be able to file an individual arbitration claim.
Key facts
- Claim deadline
- No deadline listed
- Potential payment
- Payment varies
- Proof listed
- May be required
- Status
- Open
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You paid for a subscription to an Adobe product within the past three years.
- You personally held the Adobe subscription, not someone else.
- You cancelled your Adobe subscription and were charged an early termination fee, or you tried to cancel but could not because the process was difficult or expensive.
Case overview
What this settlement is about
Consumers are pursuing individual arbitration claims against Adobe over allegations that it failed to clearly disclose important subscription terms, particularly early termination fees, while making the cancellation process needlessly complicated. The claims allege this left subscribers stuck paying for services they no longer wanted or used. Rather than a single class action, these are being brought as individual consumer arbitration claims under state consumer protection laws, and eligible subscribers may recover up to $500 or more.
