B9 Arbitration Investigation Examines Alleged Undisclosed Cash Advance Fees

B9 offers cash advances through its mobile app and charges you a membership fee to use the service. The claims allege that B9 did not clearly disclose the true cost and terms of its cash advances, including certain fees connected to getting credit. This matters because, if those fees should have been counted as part of the cost of borrowing, you may have paid more for your advances than you realized.

The investigation focuses on people who received a cash advance through B9 and paid membership or other fees between 2023 and 2026. You may still be included if you no longer use B9, as long as you received cash advances and paid qualifying fees during that time.

The law firms Labaton Keller Sucharow and Berger Montague are investigating possible individual arbitration claims against B9. Arbitration is a private process where a neutral person called an arbitrator decides the dispute instead of a judge in court. The claims are based on consumer protection laws, including the federal Truth in Lending Act (TILA). TILA requires lenders to clearly disclose certain charges and the cost of borrowing. The claims allege that the fees people paid to access B9 cash advances should have been disclosed as part of that cost.

This matter is at the intake and investigation stage. No arbitration claims, lawsuit, or settlement against B9 have been verified. If you sign up, the firm says it will look into your claim and try to negotiate with the company. It will file in arbitration only if that becomes necessary.

If the claims succeed, possible relief could include money damages for fees you paid or other compensation available under consumer protection laws. Nothing has been awarded or approved, and no outcome is guaranteed.

Intake is open, so you may request a case evaluation. You would sign an attorney-client agreement, answer more questions, and may be asked for records of your B9 cash advances and the fees you paid. The firm says it works on a contingency basis, which means it is paid a percentage of any recovery and you do not owe fees if there is no recovery. Submitting your information does not guarantee representation, acceptance of your claim, or compensation.