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The Walt Disney Company and Disney DTC LLC

Disney Sued Over Facial Recognition Scans at Theme Park Gates

A lawsuit claims Disney scanned visitors' faces, including children's, at Disneyland and California Adventure entrances without clear consent. Plaintiffs say opt-out signage was easy to miss and nearly all entry lines used the technology.

Key facts

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Plain-language overview

Who may qualify?

Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.

  • You must have visited a Disney Theme Park (Disneyland Park or Disney California Adventure Park) during the applicable class period beginning as late as April 28, 2026 through the present.
  • You must have had your facial recognition data collected, stored, retained, or otherwise used by Disney at the park entrance.
  • You must not have provided adequate consent for Disney to collect your facial recognition data.

Case overview

What this settlement is about

A newly filed lawsuit accuses Disney of quietly rolling out facial recognition technology at the entrances to Disneyland Park and Disney California Adventure Park in California, allegedly starting as early as April 28, 2026. According to the complaint, Disney collected visitors' biometric facial data — including data from children — without securing adequate consent from guests. The plaintiff claims the company's opt-out process fell short of what privacy law requires: signage warning guests near security checkpoints was small and easy to overlook, and only four out of dozens of entry lines skipped facial recognition altogether, leaving most visitors little real chance to opt out or make an informed decision. Based on these allegations, the lawsuit brings claims for violating the California Constitution's right to privacy, intrusion upon seclusion, the California Unfair Competition Law, the California Consumer Legal Remedies Act, and unjust enrichment.