Hoopla Digital, Inc.
Hoopla Users: Data-Sharing Claims May Qualify You for Up to $2,500+
An investigation and mass arbitration effort claims Hoopla shared users' viewing, borrowing, and reading activity with third-party trackers without proper consent. Affected users may be eligible to pursue individual arbitration claims of up to $2,500 or more.
Key facts
- Claim deadline
- No deadline listed
- Potential payment
- Up to $2,500
- Proof listed
- May be required
- Status
- Open
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You used Hoopla through a participating library.
- You accessed videos, eBooks, audiobooks, or other digital media on Hoopla while you were logged in to your Hoopla account.
- You can provide information or documents that show you used Hoopla through a participating library, such as your contact information, the name of your library, screenshots of your Hoopla account or borrowing/reading/viewing history, or emails from Hoopla about your account activity.
Case overview
What this settlement is about
An open investigation and mass arbitration campaign is looking into Hoopla, the digital library service, over how it allegedly handled user data. According to the claims, Hoopla may have shared details of users' activity on the platform, including what they viewed, borrowed, read, or streamed, along with personally identifying information, with third-party analytics or tracking companies through embedded tracking tools, without getting proper consent first. The allegations point to possible violations of the Video Privacy Protection Act along with other state privacy laws. Hoopla has not been found liable, and these remain unproven claims at this stage.
If you take part in the intake and claim review process, you may be asked to back up your claim with evidence of your Hoopla usage, such as account screenshots, borrowing history, or relevant emails. You may also need to sign a declaration verifying that you used the platform.
