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Comcast Cable Communications, LLC (Xfinity)

Illinois Xfinity Users: Arbitration Claims Over Voice Data May Pay Up to $5,000+

Illinois residents who used voice commands with Xfinity cable or streaming services may be able to file arbitration claims alleging their biometric data was collected without proper notice or written consent.

Key facts

Claim deadline
No deadline listed
Potential payment
Up to $5,000
Proof listed
May be required
Status
Open

Plain-language overview

Who may qualify?

Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.

  • You used Xfinity’s voice commands while using Xfinity cable or streaming services at any time since January 2023.

Case overview

What this settlement is about

Comcast's Xfinity service is accused of violating the Illinois Biometric Information Privacy Act (BIPA) through its voice recognition technology. According to the allegations, when Illinois users spoke voice commands on Xfinity cable or streaming services, the system collected their biometric data without first giving proper notice or obtaining written consent, as BIPA requires. Illinois residents affected by this may be eligible to pursue arbitration claims that could result in payouts of up to $5,000 or more for the alleged privacy violations.