Comcast Cable Communications, LLC (Xfinity)
Illinois Xfinity Users: Arbitration Claims Over Voice Data May Pay Up to $5,000+
Illinois residents who used voice commands with Xfinity cable or streaming services may be able to file arbitration claims alleging their biometric data was collected without proper notice or written consent.
Key facts
- Claim deadline
- No deadline listed
- Potential payment
- Up to $5,000
- Proof listed
- May be required
- Status
- Open
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You used Xfinity’s voice commands while using Xfinity cable or streaming services at any time since January 2023.
Case overview
What this settlement is about
Comcast's Xfinity service is accused of violating the Illinois Biometric Information Privacy Act (BIPA) through its voice recognition technology. According to the allegations, when Illinois users spoke voice commands on Xfinity cable or streaming services, the system collected their biometric data without first giving proper notice or obtaining written consent, as BIPA requires. Illinois residents affected by this may be eligible to pursue arbitration claims that could result in payouts of up to $5,000 or more for the alleged privacy violations.



