Kaiser Permanente
Paid Out-of-Network Therapy Through Kaiser? You May Qualify
Kaiser Permanente members who struggled to get in-network mental health care and paid for out-of-network treatment instead may be eligible for compensation. Payouts vary based on out-of-pocket costs.
Key facts
- Claim deadline
- No deadline listed
- Potential payment
- Payout varies based on individual claims and documentation provided.
- Proof listed
- May be required
- Status
- Open
Payout varies based on individual claims and documentation provided.
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You are or were a Kaiser Permanente member.
- You paid for mental health or substance use disorder care from a provider who was not in Kaiser Permanente’s network.
- You went to an out-of-network provider for mental health or substance use disorder care because you tried but could not get care from an in-network provider.
- You received the out-of-network mental health or substance use disorder care on or after January 1, 2021.
Case overview
What this settlement is about
Kaiser Permanente is resolving claims tied to how it handled reimbursement for out-of-network mental health services. If you're a Kaiser member who had trouble accessing in-network mental health care on or after January 1, 2021, and turned to an out-of-network provider as a result, you may be able to file a claim. Compensation amounts differ depending on how much members paid out of pocket for that care.
