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StubHub

StubHub FanProtect Guarantee Class Action Lawsuit: Claims Not Open Yet

A consumer alleges StubHub's FanProtect Guarantee gave buyers inferior tickets or denied refunds. The class action lawsuit is pending. Follow the case.

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Case overview

What is the StubHub case about?

A Washington consumer has filed a proposed nationwide class action against StubHub, alleging that its "FanProtect Guarantee" promises buyers on-time delivery, valid entry, and comparable replacement tickets or a full refund if something goes wrong. According to the lawsuit, StubHub frequently fell short of that promise, allegedly providing inferior tickets or denying refunds even when better seats were available on its own platform. The case remains a proposed lawsuit, with claims reported to exceed $5 Million+ under CAFA jurisdictional rules; no settlement has been reached yet.

Settlement administrator and official sources

  • Administrator
    Bonner C. Walsh, Walsh PLLC
  • Listing verification
    Last checked Sep 26, 2026