Cleo
Used Cleo's Cash Advance? You Could Pursue Up to $400+ in Arbitration
Cleo users say the app's paycheck 'cash advances' were really undisclosed earned wage access loans with hidden fees. No settlement exists yet — this is an individual arbitration claim you can pursue.
Key facts
- Claim deadline
- No deadline listed
- Potential payment
- Up to $400
- Proof listed
- May be required
- Status
- Open
Up to $400 or more, varies by state.
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You used the Cleo app.
- You have or previously had a Cleo account.
- You received at least one cash advance through the Cleo app.
Case overview
What this settlement is about
This isn't a class action or a settlement fund — it's an opportunity to bring an individual arbitration claim against Cleo, the financial app. The claims allege that Cleo marketed its paycheck 'cash advances' as simple advances when they actually functioned as earned wage access loans, and that the company didn't disclose the true costs involved, including fees charged for faster access to funds. Cleo denies these allegations.
Importantly, no settlement has been reached in this matter. The claims are moving through arbitration rather than the court system, and no final outcome has been decided yet.
If you want to participate, you'll likely need to share details about your Cleo account along with proof that you applied for or received a cash advance through the app. This documentation would help verify and support your individual claim.
