Comcast
Xfinity Data Breach Settlement: Cash and ID Protection
Comcast's Xfinity customers hit by the October 2023 data breach may be able to claim cash payments and up to three years of identity protection, pending court approval.
Key facts
- Claim deadline
- Aug 14, 2026
- Potential payment
- Up to $10,000
- Proof listed
- May be required
- Status
- Open
- Final hearing
- Jul 7, 2026
- Settlement fund
- $117,500,000
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You were sent an individual notice, on or around December 18, 2023, stating your personal information may have been affected by the October 2023 Comcast (Xfinity) data breach.
Case overview
What this settlement is about
A class action accuses Comcast Cable Communications LLC of failing to safeguard Xfinity customer data and of delaying notice after hackers exploited a known vulnerability between October 16 and 19, 2023. The breach reportedly exposed usernames and hashed passwords, and for some customers also names, contact information, dates of birth, security question answers, and the last four digits of Social Security numbers. Comcast denies any wrongdoing.
The case has reached a settlement, meaning it remains in court rather than arbitration and has not yet been finally resolved.
Eligible customers may file a claim for several possible benefits: reimbursement for documented out-of-pocket losses and lost time, a no-documentation alternative cash payment, and up to three years of identity protection services. Claims for losses or lost time require supporting documentation, but the basic cash payment only requires confirming class membership.
Comcast has already identified the customers whose data may have been affected, and those individuals are automatically included in the settlement unless they opt out.
To check inclusion, watch for a notice sent by mail or email, or use the ID Lookup Form on the claim form website by selecting "Apply on Website."
No payments or benefits will be issued unless the court grants final approval and any appeals are resolved.
