Amazon
Amazon Prime FTC Settlement: Refunds Up to $51, Claims Now Closed
Prime members who signed up June 23, 2019 to June 23, 2025 could get up to $51 in the Amazon FTC settlement. Claims are closed. See what happened.
The claim window closed on Jul 27, 2026.
This page stays online as a record for people who already filed. Browse open settlements or see other closed settlements.
- Potential payment
- Up to $51
Subject to eligibility and claim terms.
- Claim deadline
- Closed Jul 27, 2026
- Proof requirement
- Proof required
Based on your Prime fees paid (up to $51), net of prior refunds or credits; amounts vary by your payment history (trial or discounted periods may yield small amounts).
Eligibility
Who may qualify?
Check the covered dates, products, locations, and other official terms before you file.
- You signed up for Amazon Prime between June 23, 2019 and June 23, 2025.
- You used no more than three Prime Benefits during any 12‑month period between June 23, 2019 and June 23, 2025.
Case overview
What is the Amazon settlement about?
The FTC alleged that Amazon signed up some shoppers for Prime using deceptive enrollment screens and then made canceling the subscription unnecessarily difficult. Amazon has not admitted to any wrongdoing, but the matter has been resolved through a final order requiring the company to change its practices and pay monetary relief, made up of $1.5 billion in consumer redress plus a $1 billion civil penalty.
Not everyone has to take action: some affected consumers will be paid automatically. Others who don't qualify for an automatic payment may still be able to file a claim, and eligible consumers will be notified by email or mail with instructions on how to proceed.
To qualify for a Claims Process Payment, you'll need to check a box on the claim form affirming one of the following:
- You were enrolled in Prime without meaning to be, or
- You attempted to cancel your Prime membership online but couldn't.
After you submit a claim, it will be reviewed, and if approved, you may be reimbursed for Prime fees paid during the relevant period, up to a maximum of $51.
Case details
- Company
- Amazon.com
- Final hearing
- Sep 25, 2025
- Settlement fund
- $2,500,000,000
Questions people ask
Frequently asked questions
How much is the Amazon settlement payout?
Based on your Prime fees paid (up to $51), net of prior refunds or credits; amounts vary by your payment history (trial or discounted periods may yield small amounts). The reported settlement fund is $2,500,000,000. Final amounts depend on the number of valid claims and the administrator's terms.
Who qualifies for the Amazon settlement?
Key eligibility criteria include: You signed up for Amazon Prime between June 23, 2019 and June 23, 2025; You used no more than three Prime Benefits during any 12‑month period between June 23, 2019 and June 23, 2025. Always confirm the full class definition with the official source before filing.
Is the Amazon settlement legit?
Yes, this is a real, documented settlement. TapClaim verified the official source (Verita Connect Settlement Administrator official website). Claims are closed, so be cautious of any site that still asks you to file or pay for this settlement.
What is the claim deadline for the Amazon settlement?
The claim deadline was Jul 27, 2026, and this settlement is closed to new claims.
Is the Amazon settlement open for claims?
No, this settlement is closed to new claims.
Settlement administrator and official sources
- AdministratorVerita Connect Settlement Administrator
- Administrator websiteVerita Connect Settlement Administrator official websiteVisit administrator websitePrimary official source
- Official claim pageOfficial claim formView official claim pageSupporting official source
- Listing verificationLast checked Sep 26, 2026
