Amazon.com
Amazon Prime Sign-Up Settlement: Refunds Up to $51
The FTC accused Amazon of enrolling shoppers in Prime through misleading prompts and then blocking easy cancellation. Some consumers get automatic payments; others may need to file a claim for up to $51.
Key facts
- Claim deadline
- Jul 27, 2026
- Potential payment
- Up to $51
- Proof listed
- May be required
- Status
- Open
- Final hearing
- Sep 25, 2025
- Settlement fund
- $2,500,000,000
Based on your Prime fees paid (up to $51), net of prior refunds or credits; amounts vary by your payment history (trial or discounted periods may yield small amounts).
Plain-language overview
Who may qualify?
Eligibility depends on the dates, products, locations, and other terms listed for this claim. Review any criteria below and the official terms before deciding whether it may apply to you.
- You signed up for Amazon Prime between June 23, 2019 and June 23, 2025.
- You used no more than three Prime Benefits during any 12‑month period between June 23, 2019 and June 23, 2025.
Case overview
What this settlement is about
The FTC alleged that Amazon signed up some shoppers for Prime using deceptive enrollment screens and then made canceling the subscription unnecessarily difficult. Amazon has not admitted to any wrongdoing, but the matter has been resolved through a final order requiring the company to change its practices and pay monetary relief, made up of $1.5 billion in consumer redress plus a $1 billion civil penalty.
Not everyone has to take action: some affected consumers will be paid automatically. Others who don't qualify for an automatic payment may still be able to file a claim, and eligible consumers will be notified by email or mail with instructions on how to proceed.
To qualify for a Claims Process Payment, you'll need to check a box on the claim form affirming one of the following:
- You were enrolled in Prime without meaning to be, or
- You attempted to cancel your Prime membership online but couldn't.
After you submit a claim, it will be reviewed, and if approved, you may be reimbursed for Prime fees paid during the relevant period — up to a maximum of $51.
